Currently, there are limited economic ties between Egypt and Zimbabwe to justify operating air service between Cairo and Harare.
I understand that EgyptAir’s interest to fly to Zimbabwe is to carry passengers neither originating nor destined to Egypt. EgyptAir plans to utilize its route network, mainly European, to feed its Zimbabwe flights through its hub at Cairo Airport. The problem is the mediocre service level available for transit passengers in Cairo. Unfortunately, both EgyptAir staff and Cairo Airport personnel have no idea about the notion of customer service.
Here is a link to a similar situation for the passengers of EgyptAir’s Juba flights upon transiting Cairo Airport.
Date: 26 February 2013 commenting on http://allafrica.com/
I understand that EgyptAir’s interest to fly to Zimbabwe is to carry passengers neither originating nor destined to Egypt. EgyptAir plans to utilize its route network, mainly European, to feed its Zimbabwe flights through its hub at Cairo Airport. The problem is the mediocre service level available for transit passengers in Cairo. Unfortunately, both EgyptAir staff and Cairo Airport personnel have no idea about the notion of customer service.
Here is a link to a similar situation for the passengers of EgyptAir’s Juba flights upon transiting Cairo Airport.
Date: 26 February 2013 commenting on http://allafrica.com/
