The basic equation stating that eye for eye and tooth for tooth is the fairest formula. Hence, for United Airlines to form a musical band to deliver an artistic apology to Dave Carroll makes a lot of sense. That option might be the most authentic apology with the hope to satisfy Dave’s expectations.
I commented earlier about the same incident (http://bit.ly/zURmT). Simply put, United Airlines was supposed to avoid the case to be so deteriorated like that. There should be some ongoing orchestrated efforts across the board to avoid similar situations to be mishandled by ignorant or careless airline service agents.
If the airlines are no longer capable of providing good competitive service, they have to seriously consider another line of business. For United Airlines, I would recommend the field of shoe-polishing. Who knows? They might find their way up and reach the sky again by the 25th century.
Viva all UA’s competitors!
Published at http://sparksheet.com/
I commented earlier about the same incident (http://bit.ly/zURmT). Simply put, United Airlines was supposed to avoid the case to be so deteriorated like that. There should be some ongoing orchestrated efforts across the board to avoid similar situations to be mishandled by ignorant or careless airline service agents.
If the airlines are no longer capable of providing good competitive service, they have to seriously consider another line of business. For United Airlines, I would recommend the field of shoe-polishing. Who knows? They might find their way up and reach the sky again by the 25th century.
Viva all UA’s competitors!
Published at http://sparksheet.com/
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