Wednesday, June 16, 2010

AI to spruce up services, cut costs

Cutting costs and increasing focus on customer services might not be enough for straighten up the current messy situation of Air India. It is no secret that the corruption is so strong to miscarry the plans of Air India’s newly appointed chief operating officer.
Professor Taneja is absolutely correct about underlining the importance of running Air India independently away from the Indian government.
The National Aviation Company of India Limited (NACIL) is the child of the Indian Government. That familial link simply means that the Indian government is still controlling Air India through the independent directors of NACIL.

Date: 14 June 2010 commenting on http://www.livemint.com/

Tuesday, June 15, 2010

Five weirdest travel stories

Plastic utensils are supposed to be disposed without thinking of reusing them. Proper cleaning may render them harmful for human use.

Seemingly, God has created Rolando Negrin with such strong hands to compensate with his relatively weak private part.

Who said that the swimming pools are 100% hygienically clean? If necessary, just swim at your risk!

Ginger McGuire has the right to sue them for such major negligence.
More importantly, did the relevant authorities re-search the aircraft after being unattended for more than 3 hours?

Date: 01 June 2010 commenting on http://www.bnet.com/

Sunday, May 30, 2010

Terror on the plane & Joy upon arrival

What a long way!
What could be the reason for things to happen in the following sequence? 
1) The Lieutenant General Ahmed Shafiq to issue orders that Prince Imesy travel free in a special separate compartment on Egypt Air flight.
2) The above orders to be transmitted to the director of JFK International Airport
3) The airport director to inform Mr. Zahi Hawass about Shafiq's orders.

The article did not tell us about the reason for involving the JFK airport director in purely Egyptian affairs.
Most remarkably, where is the role of Egypt Air management in handling an internationally highlighted event like that?
Are we in a position to assume that Egypt Air is busy teaching its pilots not to hit light-poles again at Cairo Airport?

Date: 10 April 2010 commenting on http://www.aawsat.com

EgyptAir plane strikes lightpoles at Cairo airport

Question marks:
Is Captain Hefni serious about his initial assessment?
The facts of (Two light-poles) and (minor damage to the left wing of the aircraft) do not make sense together.
The claim that the passengers of the doomed Egypt Air flight were mostly Egyptians is highly disputed as the number of Egyptians traveling from Cairo to Hurghada can not reach 190 passengers in any one flight.

Date: 08 April 2010 commenting on http://www.arabiansupplychain.com/

Airline crisis with Saudi Arabia deepens

Protectionism is the keyword here.
“Open sky” policy minimizes governments’ intervention in international aviation.
The Egyptian Civil Aviation Authority is likely acting in favor of Egypt Air. Of course, it is an advantage for Egypt Air to operate away from the competition of low cost carriers (LCCs).
Bassel El-Sissy of the Egyptian Chamber of Travel Agencies is correct about his opinion that the Saudi-Egyptian crisis would affect Egyptians currently performing the Umrah.

Date: 08 April 2010 commenting on http://www.almasryalyoum.com/

Saturday, April 10, 2010

Something for nothing – What do you think?

I am not enthusiastic about distributing free samples which might be given to wrong prospects.
I would rather prefer to combine the free sample (service or product) with a solid commitment from the potential prospects. One month free with a paid 3-month subscription, for example, could be more realistic option. For airline industry, I would recommend applying a discounted (or free) travel companion ticket.
That way, the marketing efforts would positively affect both publicity and sales.

Date: 06 April 2010 commenting on http://www.aviationbusinessconsultants.com/

Wednesday, March 24, 2010

Catch customers. Don't just fish for them

The keyword is interaction which is supposed to be maintained with prospects/ customers. Of course, that can not be done without making the necessary research about the prospects/ customers, and fully cooperating with them.
Sellers should not be selfish by just considering their interests and forgetting all about their customers.
After all, two winners are better than one winner and one loser.

Date: 24 March 2010 commenting on http://www.forbes.com/